Sheri D.

My elderly mom depended on Spectrum phone for her medical bracelet alarm. It went out daily. When she switched to another company, the women customer reps were mean and nasty to her. She's 80 year old. They told her she couldn't keep her old phone number she'd had for nearly 50 years. That is not true. People have a right to switch to another company and keep their numbers. Now they're saying she has to go back to their company to get her number back. Absolutely unethical.

A cat was lost one street over from where I live. This robocall service was supposed to call nearby esidential landlines to alert area residents. I never got a call on my landline. My friend paid a lot for this, and if they didn't call my number (which plenty of telemarketers know), I doubt anyone was called. Cat was found by knocking on neighbors' doors, none of whom had received calls.