Sherdon J.

Thieves! Run away from them! Currently have filed a Better Business Bureau claim and about to file a small court claim as they told me to ship the furnace back to them at a Bolingbrook, Illinois location (4 hours away from my house). I own a 3rd party delivery company so i had my driver deliver it. The recipient signed my paperwork stating "all 3 packages received in good condition". This was om 8/12/2020. We are just days away from October and I still dont have anything and they just keep saying they haven t received it and that the location they had me return it to is just their 3rd party company and they have to get confirmation from them before they can refund me. So now i have to go to court with these clowns over an $1,800 order. Senseless, thank goodness my furnace works and this was just an upgrade to get central air otherwise my son and I would be very cold right now as its not even hot here anymore but freezing in the mornings. Filing a claim next week probably will post all evidence on youtube and every other review site for them to ensure nobody else gets hurt by these thieves. I wish it was a way to give negative stars for rating this company that's how sorry they are. Completely unprofessional morons