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My second time ordering from this company and both times they forgot to put my unit number. It's been almost a month now from ordering and still no product. They refunded my money, but I'm still annoyed that I keep getting notices that my order is on its way. Still have not seen, they were supposed to be holiday items. Thank goodness I also order from Photo Affections as well. WILL NEVER WVER USE ZAZZLE AGAIN. Please save your time and money. You will never see your product. When I called customer services, they made no effort to contact the delivery company. Big waste of time.
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Hi Sher,
We are truly sorry for the trouble you had with your order and that we were not able to get it to you in the end. Unfortunately with some types of shipping methods, it's not possible to interrupt or reroute them in instances like these. We apologise again for any inconvenience caused.
Thank you,
James.