We signed up for a year of priority website placement. Yes, we were on the top row, top left. And... only got 3 hits, which all turned out to be bogus clients! We are located in Oahu, Hawaii, the home of the destination wedding for mainland folks. We are one of the ONLY firms offering a variety of musicians and bands. We spent hours and hours buffing up our site, as we were told that our site needed work. Well, that didn't help our stats either. We paid for a year up front, as that was the only option to 'cancel' and get 1/2 of our money back. A monthly subscription for a year does not give you the option to cancel. Now we're hearing "good luck getting your money back". Well, that better not be the case, or I'll see them in court. I will update this post once we see our money...
Hi Sheral-
We are sorry to hear about your experience as an upgraded vendor! We would be happy to get you in touch with your personal Customer Success Manager to discuss your concerns. Please reach out to us at support@weddingwire.com with your account information so we can help.
-Lauren