Frankly speaking that average service from comGateway is good. However, I bought clothes twice from the same shop and use comGateway to transit to my country, the original boxes (and even plastic bags) are missing and merely my clothes are in the cartons without any protection. No one box service request from me, but I have my clothes for dry-clean again.
Thank you for the feedback Shepard. The warehouse team will not remove the original packaging unless you requested for OneBox or repack. Contact our Support Team and we will be happy to check into this further. Cheers!
Thank you for the feedback Shepard. The warehouse team will not remove the original packaging unless you requested for OneBox or repack. Contact our Support Team and we will be happy to check into this further. Cheers!