Shenouda G.

They canceled my flight and wanted me to pay more, i already paid before for changing the flight date from February until June.
Now they want me to choose another date and pay for the flight and when I asked for refund or a credit they told me they can do credit, each time I ask how much my credit would be they hang the line on me and they stay online for a while.
They want to take money and charge money for nothing.
I booked my wife's ticket with different agent and they paid a full refund to her ticket plus when we changed her ticket they waved the penalty on the ticket but smartfare did wave a penny.
And now it to hard to get my money back before June 9th.
IF THERE LESS THAN ONE STAR I WAS GOING TO PUT -5 I REALLY FEEL IT IS A FRUAD AND RIPPING OFF PEOPLE.