Shenea k.

This worst $#*!ing ppl I ever I countered FO NOT I REPEAT DO NOT BUY from them... first off I ordered 3 hatchling turtles 2 res and 1 western painted... they sent the 2 res ALONE... Nothing saying the ties would come separately so I HAD TO CALL THEM and he says oh you'll have it next week (eye opener) so okay I'm thinking maybe it hasn't hatched yet, well I'll be darn the turtle came and it was a juvinile wayyyy bigger than expected, okay so I decided to keep him no biggie since I paid 30 alone just for that one... well it's been about two weeks and no turtle activity they don't swim all they do is stay on the rocks even while the lights are off... the 2 res would eat but no poop,... and the western would eat a little maybe two pellets (mind you he's a little over 3 inches)today I came to peek in on them and one was floating dead, the other STILL on the basking ledge and one that looks fine for now... I called them to let them know and this $#*! named Nina caught a attitude because I "insinuated" they sent me sick turtles... wellllll THE $#*! ARE they then if their not sick... this is not my first go round with turtles I know how to take care of a $#*!in turtle... the water right the basking area is correct. She tells me I have too much water in the tank $#*! bye do ya research these turtles can swim in the deepest water long as they can get to the top for air... I have plenty of resting areas in my tank... my first turtle were from THE TURTLE STORE... fast services good communication, alive and active turtles... this what happened when you try to go cheaper you get what you pay for... I will be ordering from them today to replace these pieces of $#*!... and I will do anything in my power to have this place shut down... they just $#*!ed with the wrong persons money...