I ordered a unit from them on 7/29/2016 and as of 11/16/2016 I still do not have the product. I have called over 10 times, have sent emails and noone ever answers the phone, never responds to calls and never responds to emails. I have never dealt with a more unprofessional organization in my life. It appears that they just take peoples money and never supply the product. I have contacted my credit card company and will also be contacting the states attorney general regarding their unethical practices! Its a shame, I have recieved product from them before and they are beautiful, but the aggravation and unprofesionalism far outweigh the product. Stay away, do not do business with this company!