On July 30 I ordered a Fitbit Charge HR from this company for around $108 not realizing before the purchase that it was refurbished. I quickly send them a message to there customer service asking for my order to be canceled. Never heard back... never received the product so I figured they had canceled my order until I looked at my credit card statement and I was charged. Last week I sent another message to their customer service and still didn't hear back. Maybe a third time is the charm, going to contact them one more time, then I'll be contacting my credit card company.
I highly suggest you don't order from this company!