Shelly M.’s Reviews of Tmart.com & more

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Electronics

7/28/16

I ordered a violin that came with a case. When I received the package, I couldn't wait to play it. Upon opening and examining, the violin, I noticed that it was really light weight, I wasn't sure if the violin was in there or not.

I opened the case up and it looked like a play violin. Like a toy. I tied to play it and there's NO sound. The stings are fake and flimsy and plastic looking like Angelica's Cynthia doll. The bow strings look like they are made from a cheap baby dolls hair.

I tired to play a few notes on the violin and this piece of crap played nothing but my thoughts and silent dreams. I WANT A REFUND for this $#*! you're calling a violin. I'm highly pissed off!

This is some bull$#*!! This violin would work perfectly if I was playing for the deaf, I could fake play the notes with no sound but this crap I can't use.

The rosin was dryer than my feelings for this website! This purchase was a joke and a waste of my time!

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Tmart T. – Tmart.com Rep Over a year old

Dear Customer,

Sorry to hear that.

We have a QC team who tests your ordered products to make sure they are functioning correctly before they are packed and sent to you. In addition to the normal quality assurance checks, all the goods have passed in the factory line. But sometimes the product will be damaged on the way of shipping, we have return policy for all products you bought from Tmart.com. Please kindly let us know your order number so that we can check it for you, or you can contact us directly by Ticket or Livechat, we will solve the problem for you:

http://helpcenter.tmart.com/ticket/index

Thank you for your understanding.

Best Regards,
CS Team of Tmart.com