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I ordered clothes in mid April 2020 and still have not received them or a refund. Communications are horrible and the response never changes. I give them zero stars after several purchases.
Shelly M.'s review of Rosegal earned a Very Helpful vote
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Shelly
Thank you for your feedback.
We apologize for this delivery issue.
We at ROSEGALoffer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
For more details on shipping methods, please click here: https://www.rosegal.com/shipping/
For more information about our shipping and insurance policy, please refer to our terms and conditions here: https://www.rosegal.com/terms/
Our team has reviewed your case and offer you a solution in the ticket.
Could you please kindly reply us?
We are looking forward to hearing from you.
Best regards
ROSEGAL Customer Service