Thumbnail of user shellyl28

shelly l.

Contributor Level

Total Points
81

1 Review by shelly

  • TaxSlayer

3/9/17

Taxslayer is a horrible company to do business with. They have absulutely the worst customer service when it comes to downloading and printing tax return forms and signed contracts between them their 3rd parties and you. If you need anything on the way of other documents they refer you to the IRS. I downloaded the pdf form that had my tax return. It claimed it was 61 pages at the bottom of the page yet the pdf was only 16 pages long when i went to submit to my bank they said i had altered pdf. All taxslayer could say is go to irs site and request a copy of your tax forms from them to prove that it was 16 pages long. DO NOT NEED ANYTHING AFTER YOU FILE as they can't don't and won't help. Along with hidden fees they charge out of your refund then say you agreed to them. READ THE FINE PRINT FOR ADDITIONAL FEES

shelly Has Earned 1 Vote

Shelly L.'s review of TaxSlayer earned a Very Helpful vote

shelly hasn’t received any thanks yous.

shelly doesn’t have any fans yet.

shelly isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user james.r.cheatham
4/22/24

I'm a small business owner, and chose to go with Taxslayer for my 2023 taxes. While their website...

Thumbnail of user debm440
Deb M. reviewed TaxSlayer
3/13/24

Tax Slayer was reasonable easy to use, but this year I was charged $40 for not using my credit...