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Shelly J.

Contributor Level

Total Points
80

1 Review by Shelly

  • Groupon

6/28/16

I ordered a dog bed from one of their retailers. It was to be shipped to my work. After not receiving it 5 days after the tracking said it was in route, I found out it had been returned to Groupon. I called customer service and their solution was to just refund my money. I still wanted the dog bed! I'm not thrilled with their resolution, considering it was never an option to send a new one, overnight one, nothing. Needless to say I won't be ordering products off of here any longer. Amazon has never had this issue with delivery to the very same address.

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