I ordered a product. Company sent a tracking number. Product did not come. Tracking said delivered. No specific address. Just the city i live in. Paypal denied my claim because the fraudulant merchant sent them the same tracking number indicating delivery. I called UPS. The tracking number had nothing to do with me or the merchant. It was a book order coming from a public library to the public library in my ciry. Paypal tells me I have to show them proof the item was NOT sent to me. WTF is wrong with this picture?