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1 Review by Shelly

Dot & Bo

Dot & Bo


I placed an order for several different items on 11/15/15. Most of the items were to be Christmas gifts. Dates in December were listed in the confirmation email indicating tge items would becteceived early to mid December. Fine. As the dates came and went I contacted the company looking to resolve whatever was holding up delivery. As time passes and I checked status of my order I noticed that each time I looked online the delivery dates were either different or there was no estimated date at all - very odd. I was told that there was a problem with one item so I asked to have the rest of the order sent as they were presents. I was told they would look into it and get back to me which did not happen before Christmas. I then received an email indicating I'd gotten a credit from the company for a cancellation. After that, I was emailed that the item for which there were issues had been cancelled because it had been put in the system with incorrect pricing. My other items once again had delivery dates associated to them. I have still yet to receive any of my items and upon checking my order just now see that the delivery dates are again blank and the status is not yet shipped. This is the worst online ordering experience I have ever had and I will never order from Dot and Bo again. The folks I spoke with were nice, hence 2 stars.

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