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Shelly F.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Shopping

Member since March 2011

  • Review

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1 Review by Shelly

11/11/14

Right before Thanksgiving I went on this site. As money is tight for x-mas, I thought I might be able to get something for next to nothing. I started with what I thought was an $18.00 bid pack (not a huge investment). All the sudden, the card information that I submitted flashed back onto the screen and I re-entered the same information. I thought I had made a mistake. I reviewed my bank statement the next day and found 2 charges-1 for $18.00, which I had made, and 1 for $149.99 which I absolutely did not make. I called and spoke with 3 different people, Tristan, John, and someone else. I was given a confirmation number (which of course I cannot find) and was told that I would be issued a refund. At that time, they offered 30 free bids just for my trouble. The next time I went, I had no bids even thought I hadn't used them all. I have left several messages for them, and have sent several e-mails. I have gone to the Fraud Dept at my bank and hopefully will get it resolved. I am very frustrated. Now I am going through my cellphone records to find the number that I called to provide to my bank. This is bull!

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lindseyj
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Rose O. reviewed Bidmacs
2/15/11

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