My story is a very odd one
I wrote on reviewcentre.com the following regarding a company who did not provide the goods I had paid and ignored my phone calls and e-mails. Only after leaving the review did they then refund my order with an apology, I feel they would not have done so, if the review had not been written:
The review was:
DO NOT BUY FROM THIS COMPANY.
I ordered goods (table number holders) from this company on Thursday morning, and paid extra for next day delivery, I emailed them on Friday evening to let them know we have not received the delivery.
That e-mail has not been replied to, nor has the two more sent after it.
I called them on Saturday and was told they would e-mail the tracking info to me, no e-mail was received, so I called them again on Monday and was told someone would call back, I was not in the slightest bit surprised that no one has called me back (now its Tuesday.)
Please do not order from these people, they do not have the goods they are selling.
I think I will speak to the bank and charge this back, before I waste anymore of my time on them, they do not appear to care at all about their customers.
I then received the e-mail below from review center, it appears reviewcenter.com allows shops to "buy off" bad reviews. So I do not think you can trust any of the reviews on their site.
Many thanks for your contribution to Review Centre!
As a consumer review website we encourage people to express their opinions (both positive and negative!) of the experiences that they have had, but we must also take into consideration the concerns of businesses affected by these reviews.
I have received contact from a representative of Aimee's Boutique - www.aimeesboutique.co.uk regarding your review. I have included a copy of the review you have written for your reference - (included below).
They have expressed their concerns regarding the review content and so we have temporarily withdrawn your review from www.reviewcentre.com while we ask you to confirm your position on the matter.
Please let us know which one of the following options you would like to take as soon as possible.
1. You would like the review to stay on Review Centre in its original form.
2. You would like to write the review differently on reflection as some of the information is now not relevant.
3. You are happy for the review to be deleted as the matter has been resolved.
If you wish to stand by your original review (or an edited version) we ask that you provide the following information for our records.
â¢ Contact details (full name, address and telephone number)
â¢ Supporting evidence (such as emails, a invoice or receipt of purchase).
The edited post (if applicable) should be forwarded to us in your response to this email.
Information collected is to validate the authenticity of your review and will not be passed to anyone without your expressed permission.
Please be aware that representatives of Aimee's Boutique - www.aimeesboutique.co.uk may at some point in the future choose to take the matter further and, as the publishers of your review we require the information outlined above so we will be in a position to defend the post if necessary.
We look forward to hearing from you soon