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1 Review by Shelly

Wish

Wish

3/17/19

I was using the app and placed an order by mistake. I thought it was asking me to continue to the cart when offering an additional discount to buy a product. Nope it charged me immediately. I quickly canceled the order. The bot asked if I wanted a refund to my account if I wanted wish cash that would be issued immediately and ready for use. I opted for wish cash and it has never shown up. I called their "customer service" but it's automated. I submitted 4 different tickets but the bots online ask me to submit a ticket from the refunded order, which you can't actually do in the system. The bot also says my refund was issued and available check my wish balance. I'm very frustrated by this horrible experience. Never ordering from here again

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