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shelleyd5

S D.

Contributor Level

Total Points
261

2 Reviews by S

10/4/15

Stay away, their comforters and bedding are cheap crap! Then they hassle you about the return and it is not easy to send back, they will not provide you with a shipping label either, I will never shop here again... horrible customer service too.

10/2/15

First time I ordered from this company they sat on my order then cancelled it saying the item was out of stock, even though it was advertised as in stock. I stupidly gave them another chance, ordered a quilt as a present for my mom and ordered ahead of time so I would get in time for her birthday. A few days later they sent me a fedex tracking number... great I thought, my order has shipped this time! I checked the tracking a few days later and it was still sitting in "label created status" I gave it a few more days and same thing. I emailed the company 4 times and got no response. The last email I told them to cancel my order and refund me, and I will never do business with them again. 5 days later I finally get a generic rude response that the reason the item never shipped was because it was out of stock! UNfreakingBelievable! I had even said in my first email to them that this was a present and I needed it by a certain date, do you think they give a crap about their customers? NO they do not. Save yourself a lot of trouble and stay far away!

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