This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 27938321 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
I had a slight issue with the jewelry that I ordered, and it was handled promptly and fairly.
I can't say enough good things about this company, I will definitely order more jewelry from their store.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 27938321 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox