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Sheldon D.

Contributor Level

Total Points
81

1 Review by Sheldon

  • MyHeritage

8/3/19

OK, how can you fault something they are giving you for free? Easy when you are met with a page demanding payment to use advanced features at just about every click. "Enjoy FULL access to ALL historical records "FREE for two weeks? EVIDENTLY NOT. This site is so frustrating to try and navigate and input information that I can't last the remainder of my "Free" trial period.

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MyHeritage S. – MyHeritage Rep

Dear Sheldon,

I'm sorry to hear about your experience with our free trial. During the 14 days, you should be able to enjoy for free all our Premium features.

If you're experiencing some issues that are not allowing you to fully enjoy our site, please contact me directly to follow up on it. Please email me your account details (account ID number or registered email address) via elena.vipsupport@myheritage.com and I will be happy to personally assist you.

Kind regards,
Elena, MyHeritage Team

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Shannon D.
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