I placed a simple order for a set of dumbbells. The site stated they were in stock and ships within 2 to 4 business days. After over a week and several calls, they informed me that they were at UPS ready to be shipped. TEN days later, I received an e-mail informing me that they automatically canceled my order as this item was out of stock. This site purposely lied to me several times stating they would arrive soon. HORRIBLE CUSTOMER SERVICE! Nobody seems to know what's going on.