Shelby G.

I ordered a bag and wallet, and of course my payment went through immediately -- for a total higher than I had authorized. I got a payment confirmation email stating that I should recieve a shipping and tracking info notification within 2 business days. I reached out to customer service twice, and got not response. At that point I contacted my back to dispute the charge assuming I would never recieve my product. Then, a package magically appears at my door containing obvious knock off items. I contacted the bank to inform them of the update, and that I was going to ship the item back. I went to the post office today, and it costed me $25 to ship these knockoffs back to China! The only good news is that my bank has been great working with me through this whole situation, and is crediting me back the shipping as well as my order total. Do not bother with this merchant! They are con artists!