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Shelby F.

South Carolina

Contributor Level

Total Points
81

1 Review by Shelby

  • Fragrant Jewels

10/14/21

I had ordered an black cat candle for my sister for her birthday. The candle was great, smelled good, good quality. However there wasn't a ring in it(my sister was super bummed). I checked my bank account and saw that i got charged $35 and I was super confused, so I go and look on their website log in and apparently it had automatically signed me up for a monthly subscription. When I look how to cancel it the only way is to call or email them-which is super shady in my opinion- but anyways I then get on the phone. Claudia was super nice and helpful but she kept trying to push products and different things and I just wanted the account cancelled. Overall pretty sad because I originally really liked this company but have no interest after this whole ordeal.

Tip for consumers:
That this place will charge you for a subscription with your purchase

Products used:
Black cat candle

Service
Value
Shipping
Quality

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