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I ordered three t-shirts as Christmas presents. I placed the order on 12/11/16. They were supposed to arrive between 12/20 and 12/22. It is now 1/10/17. Still nothing. All I've gotten was one e-mail after I complained the first time (but I had the misfortune to complain on Thursday, 12/22. And wouldn't you know it? All Zazzle employees were off on Friday, 12/23 - seriously? You're in retail during the holidays! So I didn't hear anything about my complaint till 12/27.). Nothing since.
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Shelby B.'s review of Zazzle earned a Very Helpful vote
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Hello Shelby,
I am so sorry to hear you have not yet received your t-shirts. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. We will be reaching out to you directly via e-mail.
We look forward to assisting you further!
Thank you,
Christine