shelbinator s.

There are better sites out there. P2S is ok until they feel like you've done something wrong and you can't cash out. They treat you like a 2 year old. You can come back but never do this again... Whatever. Oh and they are so worried about sites like this they have a secret board where they ask you to please counter sites like this.

Such as: We could probably do with some more reviews on the SiteJabber page: http://www.sitejabber.com/reviews/www.points2shop.com

Would certainly help.

And

There are always some people who write negative reviews or complaints about websites. This is no different for Points2shop. If you search on points2shop scam or points2shop complaints or similar search terms you will find disgruntled (ex) members with complaints about their account or points2shop in general. We can use your help here.

There are certain categories within these complaints:

Talking bad about points2shop on purpose
Some members purposely cheated on points2shop and will not be unblocked anymore. Some people are mad about that, even though its their own fault they got blocked and are now knowingly spreading lies about points2shop in the hope it will have some effect.

What can you do? You can add a reply or comment that what they say is not true, preferable with some kind of proof of the opposite or by explaining stuff.

Lack of information
- Some members violated our rules and got blocked, either permanently or temporary. They do not send in a ticket though and do not read their email/inbox messages. Therefor they never get to know the reason of their block and think Points2shop scammed them. If they send in a ticket they can either get the reason of their block (we can usually just tell them the rule they violated) and in a lot of cases they can even get a part of their account access back. They are not aware of this because they leave the website instantly when they see the block.

What can you do? You can add a reply or comment explaining their problem (if possible) and let them send in a ticket on the website for more insight in the situation and to see if they can get a part of their account access restored or at least understand why they were blocked.

Spreading rumors
- Some people just pass on rumors without checking out if they are true. Often they are not even a member or ex member.

What can you do? You can add a reply or comment telling the truth.

Some examples:
There are a few topics saying that you get blocked on points2shop once you gain too many points.

You obviously know this is not correct. The author of such a topic might really believe this though. The reason people think this is because we only check peoples profiles on fraud once they hit a certain trigger in our system, for example when they place an order. We can not check 3.5 million members every single day for fraud, so we need to check only on important moments. There would not be a single reason for Points2shop to block people who earn a lot of money. The more people earn the better it is for Points2shop. If we block them they can not earn anymore. Blocking high earning members would be a very stupid business decision and does not make sense at all.

What can you do? You can say this is not true, prove it by showing your prizes and show you earned a lot and are not blocked. But more importantly you can explain to them why it might look like that but why it is definitely not true and makes no sense for a website like Points2shop to do something like that.

There are a few topics that tell people not to join because they will be blocked eventually because Points2shop is too strict

They are right about a certain part, Points2shop is actually very strict. The other part is not true though. Members will not eventually get blocked. If they follow our rules they will never get blocked.

Points2shop is strict for a reason, not because we like to block members but to keep the quality for our advertisers as high as possible.
Points2shop gets paid by advertisers for people completing offers and surveys. Points2shop pays a part of that money to members in either points or cash.If we allow people to sign up with fake information for example the advertisers will have a database full of useless data and will blacklist our users from participating in their offers or surveys and won't pay Points2shop a penny. They might even stop working with points2shop at all. This results in less earning opportunities for all our members. The same is true for people with multiple accounts. Advertisers do not want to pay twice for the same member. And if this happens too often they just stop working with a website like points2shop and buy their advertisement elsewhere. Points2shop also has many exclusive offers competitors don't have because there are less fraudulent members. The reason Points2shop is still around and many other websites that started at the same time are not there anymore is because Points2shop is enforcing the rules. Members who stick to the rules have nothing to fear though and is definitely not a reason to refrain from signing up.

What can you do? You can explain to them why Points2shop has to be strict and why that makes Points2shop even better. Make sure that people know that if they follow the rules there is no single reason to fear that they would be blocked.

Why is this important?
Helping Points2shop by posting comments like this is not only very useful for the person who posted the complaint but also for new members who try to find out if points2shop is legit. You all know it is legit because you all got all your products you ordered, but those new visitors do not, and they need to know the truth as well:)

Yes they are telling people to lie for them.