Typically when you call a 1-800 number you sit on hold for 10-20 minutes listening to horrible elevator music just to finally get through to a real life human being that is zero help. Not in this case! Angel who answered the phone was sooo much help, he laid out the differences in prices between the two sections I was looking at and also told me what the pros and cons were of each! I have never been to a concert or event like this so I was completely lost and he gave me the confidence that I was making a good purchase for my husbands birthday! Thanks Angel! If anyone needs a little extra help and wants to get the most for their money, call extension 2763 for Angel!