Wish I'd read these reviews before I ordered a lamp on 15. 10. 09. Never received the lamp, so cancelled my order. As with other people, couldn't get through to "Jason" for days, phone constantly engaged! Found that if you ring in the morning, you get a reply, engaged ALL AFTERNOON!
They said they were having problems paying back my money through paypal, had tried twice and the money hadn't gone through!
My last communication with "Jason" was on the 10.02 10 (4 months after original order) and he told me that the Director would have to come into the office to write my cheque, and as she didn't live near the office he didn't know when she would be able to come in! He then promised the cheque would be sent recorded delivery and he would e mail me when its sent out. Yes, you've guessed it, NOTHING!
DO NOT DO BUSINESS WITH THIS COMPANY.