This is an awful site, they do not tell you that they will charge you monthly fee and by the time I realized they had charged 200 dollars. It is an awful experience. BeenVerified has better rates, exact info and is more honest than this company. I would expect they should return my money as I did not use the service at all anymore after the first month. However I am unsure if they will agree to do that given the way their site is set up.