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Sheila L.

Contributor Level

Total Points
80

1 Review by Sheila

  • Tophatter

12/7/19
Verified purchase

It would be nice if I received my items quicker. It usually takes 3-4 weeks to receive them. I have purchased several items and was only disappointed with one but I did get credit for it. I do like that some of the items are measured in inches instead of centimeters vs Wish.com

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Angelique C. – Tophatter Rep

Hi Shelia,

Thank you for your review and for shopping on Tophatter.

On Tophatter we have an extended ship time of 30 days domestically and 60 days for all international shipments. However, most items arrive much earlier.

I understand wanting what you paid for to arrive as soon as possible. Your voice is paramount and we are working to improve on shipping times.

After you've purchased, you can click on any item from your My Orders page then click Where's My Item? To find the current status and timeline.

Please know you are covered by Buyer Protection https://tinyurl.com/yy6m335d against non-delivery if tracking does not update to show delivered to the address you provided at the time of payment.

Accept our warm wishes for a very happy holiday season to you and your loved ones.

Respectfully,
Angelique

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