SHEENA P.

First, I signed up for their $199 annual membership which was advertised as having waived convenience fees, a fee monthly Hot Deal tee time and a dozen golf balls. While the free Hot Deal time was hard to ever use because of the restrictions, that was what made it worth the $199. After 6 months they changed that and instead of a free tee time, they gave you $10 towards a tee time. Considering an average tee time in my area is $40-$50, I'm now losing $30-$40 in value per month on what I signed up for. I also never received the golf balls that were promised and had to contact them after 7 months and request them. I accidently booked 4 people instead of two (@$80pp) and instead of a refund they just put a credit on your account. They also won't let me cancel my membership after they changed their terms. When I signed up the TOS stated "all golfpass program members will receive one (1) golfnow promotional code (the"play promo code") per month while their golfpass membership is current and valid, which may be used to redeem one (1) hot deal* tee time of any value." While my membership is still current and valid, I no longer get the free monthly tee time.