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Sheena D.

Contributor Level

Total Points
82

1 Review by Sheena

  • JustFab

8/2/17

I signed up for justfab two weeks ago and Ive already cancelled my membership they have gave me the run around about when my package will arrive. I ordered on a Friday and my order wasnt shipped until the following Wednesday. I say this to the CSR and he tells me that it only takes 24-48 hours and unless Im mistaken I would say that was well over the time limit. I was then told my package would get to me by 8pm Saturday. It is now Monday and I still have no package. I needed the shoes for a wedding. Normally when a company is in the wrong they do something to rectify the situation, he did nothing.

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Samar B. – JustFab Rep

Hello Sheena,

We’re sorry to hear about your recent experience with JustFab! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.

Best,

Samar

Sheena Has Earned 2 Votes

Sheena D.'s review of JustFab earned 2 Very Helpful votes

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