I signed up for justfab two weeks ago and Ive already cancelled my membership they have gave me the run around about when my package will arrive. I ordered on a Friday and my order wasnt shipped until the following Wednesday. I say this to the CSR and he tells me that it only takes 24-48 hours and unless Im mistaken I would say that was well over the time limit. I was then told my package would get to me by 8pm Saturday. It is now Monday and I still have no package. I needed the shoes for a wedding. Normally when a company is in the wrong they do something to rectify the situation, he did nothing.
Hello Sheena,
We’re sorry to hear about your recent experience with JustFab! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.
Best,
Samar