Shea R.

I was one of many people that bought products for their Black Friday sale. Both me and my girlfriend spent over $160USD to various 'on sale' items. This past week we got an email saying they were unable to fulfill the order and they started the refund process. They canceled the refund within 3 days! Yandy can take the money and not have to fulfill the order. DO NOT purchase from this site.

***Update: We learned that Yandy support "stalls" by saying they already refunded (even though they cancelled the refund.) Here is how we filed a dispute.

We filed disputes using PayPal's online system and attached screenshots but because of PayPal's system glitch and Yandy tactics it will immediately deny the claim in favor of Yandy. Here is how you get around this:
1. Contact PayPal or Credit Card and open a dispute with an Agent. Do not use PayPal's online system as it will not work.
2. Have your screenshots of
A) Yandy product order confirmation
B) order cancellation from Yandy
C) Refund history (for any partial refunds)
D) refund cancellation by Yandy
Be ready to attach this information or send to agent or have them pull this information from your previous failed online dispute within PayPal dispute center.

PayPal agent will change the dispute on their end and file it against Yandy. Yandy will have 10 days to respond (which they did for my gf saying they were sorry for cancelling the refund but provided no information in regards to re-processing of the refund and avoided all of our concerns/questions.)

Regardless, PayPal will then send you a notification that the case will be closed in your favor and your funds will be returned via PayPal customer coverage. Yandy still got away with the $ but PayPal will cover the loss/fraud?. Enough of these disputes filed means Yandy will be reviewed by PayPal compliance and have their PayPal vendor credentials challenged SO please file your disputes and hold this company accountable.

Will keep updating as dispute progresses.