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SH B.

Contributor Level

Total Points
80

1 Review by SH

  • Terra's Kitchen

10/7/17

I really wanted to like this since the concept is good but my experience was horrible.
We received our meals yesterday and I made the first recipe. I ordered two servings since one would not have been enough for 3 of us. The chicken & noodle dish was terrible so my husband and I fished out the chicken and ate a few bites so at least we would be somewhat nourished by our expensive and time consuming meal. My son would not take a second bite. We had a huge amount left over which I picked the chicken bites out of to save for our dog and I dumped the heaping pile of noodles.

Tonight it was just me and my son for dinner so I made the plain Wagyu steak for him on the grill and the plain salmon on the grill for me. Thank God my son had the steak. I did not think the fish tasted good but tried to force myself to eat it bc of all the waste we were incurring with this Terra purchase. The nausea began about 1-2 hrs after dinner and the vomiting 3 hrs later. I am violently ill because of this business and incredibly angry.

I received an email at 10:30 am yesterday that our vessel had arrived and I got home and unpacked it around 1:00 pm. Everything was cold and their instructions said it could last until 9pm to be unpacked. So clearly no user error here.

Update from next day: Last night was the most violently ill I've ever been in my life. I'll spare you the details but today I have a mask of tiny pin prick pink and purple dots all over my face which is called petechiae, and the white of my right eye is a very bright red because I burst a blood vessel. Both of these are caused by violent vomiting which I did so many times I lost count. Today except for dragging myself to a doc's visit for a blood test, I slept most of the day and had excruciating back pain and headache and missed a day of work that caused a missed deadline and a lot of problems. I emailed Terra who told me they would refund my purchase (how nice), and when I told them I was reporting this to the Baltimore health dept they actually wrote that they did not think I needed "to go so far as to contact the health dept." I guess they don't take making their customers violently ill very seriously since they would rather just send out more tainted salmon to more customers.

Call me crazy, but if I were the cause of making someone the most violently ill they've been in their life I might be concerned about them, and might check up on them to see if they were okay and if there was anything I could do to for them. Terra has not done this. Instead they have been busy removing their business profile from Yelp which contained my review in addition to 28 others which earned them a 2 star rating. You can no longer find them on Yelp but I've attached a screen shot.

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