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Shaz G.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Food & Drink, Hobbies & Interests

Member since August 2020

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1 Review by Shaz

Placed order for rakhi, raksha bandhan cake and cadbury celebrations.

Cake - the cake was marked 749/- on their website, which was relevant for Rakhi(with image of sister tying rakhi to bro). I had no intention of buying a cake, just because I saw that I ordered.

Rakhi - scanned thru the website multiple times and chose one with rudraksha design.

And chocolates - chose cadbury celebration.

Overall 2597/- was the bill.

Now comes the horror - They delivered completely different stuff - the cake was a plain one and listed on their website for 499/-, the rakhi was completely different one. The chocolate was completely different.

I tried reaching through their unreliable customer care phone number - which is never answered.
Their live chat is a joke. As soon as I say, have an issue. I get 0 response. It is absolute ZERO. I waited for 30 mins to see, atleast an apology will come. But nothing
And their email support - i put forward my concern, they say it may have slightly varied. We will give you 50 rs. For what? To keep quite? So that i dont raise my concern?

You would rather not surprise any one than getting surprised like this with their ethics.


Shaz Has Earned 2 Votes

Shaz G.'s review of Winni earned 2 Very Helpful votes

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