Shayla H.

Does anyone know the opposite of Spectrum? Is it lack of quality?. SURE IS!

I've had a chance to read a few... or MANY of the negative reviews on here regarding Charter, AKA Spectrum. I truly believe that they will be the largest negatively reviewed company of the year!

I've had them for 9 years of service. The beginning years were decent, we had working cable/ phone/internet service that was affordable. However, with a slow decline in quality internet service and lack of decent pricing; I have definitely had a huge change of heart.
The latter years came with steep price gouging.

Unfortunately, because of the area that I live in I cannot get any other phone/ internet service, (which is all that I am interested in at this point.)

As of a year ago, they have gotten ridiculously expensive and I haven't had much relief speaking with them on that given issue. The internet loses its connection quite frequently and I end up having to reboot just to get a clearer, more functional signal coming from the modem. I am rooting for a better provider to coverage my residential area.

Still stuns me how little assistance the consumers receive when quality falls short from companies as big as this one... Georgia Power comes to mind! Time to write another rant... on another site...