Shay G.

I was once a loyal customer but after how they treated me I will NEVER give them a dime of my money again. I tried to order an item but they blocked my address because my son who has his own credit card, social security number and job ordered through them and didn't finish his last flex pay. I explained how its not fair to make me suffer when I have never missed any payments and have paid for all of my purchases. The rep said it doesn't matter. I even offered to change the shipping address and she said it doesn't matter because the billing address is the same. I spoke to a supervisor and he said sorry but have him call us to straighten out his account. He didn't care that a loyal customer was trying to place an order and PAY FOR IT. All he cared about was money they were owed from someone in my household. There is a reason why everyone in the world has a unique social security number. There is a reason why we all have our own INDIVIDUAL credit reports. So for this company to make me not be able to order something for someone else's mistake is just absurd and its their loss.