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I received my YSL Toy Lou Lou from Cosette after receiving a credit for a previous Prada bag that broke after receiving my toy lou lou within half an hour my bag broke and i sent it for repairs they have now had my bag for over two months saying two weeks until they receive the part for the bag and then one week it is now over two months and i still have not had my bag repaired and still have no updates on what is happening with my bag and now they are ignoring my emails and calls i spent over $1700 for this bag i will never be purchasing from Cosette the customer service which has been helpful in the past is now shocking I've now had to contact NSW trading and ACCC so i can hopefully resolve this issue.
Tip for consumers:
do not purchase from cosette
Products used:
Handbag
Shay B.'s review of Cosette earned 6 Very Helpful votes
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