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Shay B.

Portland OR

Contributor Level

Total Points
80

1 Review by Shay

  • ColourPop

7/3/21

My last package, everything came broken and shattered. I reached out to their customer service team 3 times and they hadn't responded to me until I had posted my experience on social media. Colourpop dm'd me and helped resolve the problem by sending new products. Wish they got my first email but sometimes things happen. I'm just glad they were willing to help me out and send me new, undamaged replacements! :)

Products used:
Eyeshadow pallets, cheek pallet, super shock eyeshadow

Service
Value
Shipping
Returns
Quality

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