Shayal A.

I gave a called to the Nz post to follow up with my package which was from USA and unfortunately that went missing and they said that my parcel has been gone back to the sender and they give me excuse of saying that my address was wrong, I spoke to a person named Daniel and he told me in a rude manner saying that my package has gone back to where it came from in there's no guarantee that the person who sent it to me will received this package because they do not put tracking on the package that's been returning to! He also mentioned that it will take about 3months! He also mentioned that they have a photo of my package that did not have the right address or my number whereas the person who sent me that package they put everything That was required on the package and he told me that he has photo and when I requested for that photo he gave me an act right of privacy where is that package belongs to me And doesn't want to show me via email and then he told me that Whatever photo was taken by the nz post but act of government it is not allowed to enclose to customers and then he was talking in a rude way to me I asked him 3 times and in that three times he say he cannot give me a photo of my product and therefore I also asked him if he has a photo of product can you read out the address that is on the package and he said that it due to privacy he can't do that so clearly your service is pathetic you guys need to act up you, y'all are lies and you guys need tell us customers the truth whereas I have the emails when I did an inquiry about my package and in that email it was never mention that my address and my phone number wasn't on my package so stop lying nz post customer service