I bought the Dyson hair dryer replica for my girlfriend at Christmas i ordered it rush delivery 12-11-20 it did not arrive until 1-12-20. My mistake for not checking that it shipped from China and according to them i should have checked their policy for shipping.
Why do you offer rush if it still will take a month, once i received the product it was super loud and could not even grab her hair. I immediately asked for a return and bought the real Dyson Hair Wrap they wanted a video along with pictures. At first i asked why do i need to send a video you state 100% satisfaction with money back but i have to prove why i want to return the product.
After sending pictures i still did not get a return authorization instead they offered me 30% off to keep it stating shipping will be real expensive to return. I then lodged a dispute with PayPal who basically was no help after thirty days so i disputed the charge with my credit card company.
Oh yeah did i mention it shipped from China but i had to return the product to Egypt for $52.00 because i put insurance on it just in case they lost my product. Once it got to Egypt they attempted delivery and no one was there so it sat at the post office from 1-24-20 until they finally attempted another delivery 2-14-20. In the meantime Devine Gear is disputing the delivery and still trying to say we will give you 30% then 50% as a consolation since it never got delivered.
I just had to send another document to my credit card company since Devine Gear is still disputing the delivery. I filled everything out and thought let me check the delivery status one more time, it was delivered 2-20-20. So these idiots are sending documents to my credit card company and they have the the product in Egypt. This has been two months of emails and total hell DO NOT BUY ANYTHING FROM THIS COMPANY!
I could not post this unless i gave them at least one star if i had it my way they would get negative one star!