DO NOT USE THIS APP OR SITE FOR PURCHASES
I purchased a item listed as NEW. It came plainly as used without the box, instructions and parts needed to use it correctly. I contacted the seller and they replied that they would send the parts. Mercari has a 72 hour window for returns that I was unaware of until the moment the seller stated. Its past 72 hours so there is nothing I can do about it.
Mercari also AUTOMATICALLY gives the seller a 5 start rating if 72 hours passes and the buyer has not yet rated the seller. You can't change this. The seller waited to respond to me until after the 72 hours passed knowing that he could get away with this and scammed me for $137.50 and I know have a useless item.
Mercari's politely, suck it up buttercup and only resolve was to will give a $20 coupon good for an item over $100 if I used it in the next 30 days.
Now they want me to spend another $80 to help me feel better about losing $134.50. As if I'm that stupid to try again.