shawn m.

I closed my account with Wix this year in May, 2017, and went with Linknow Media, a great alternative. I was happy with Wix, for hosting the site I had until i found out about LinkNow Media. I then closed my account with Wix and transferred my data and domain access to the other company. On July 29th at 07:42 am, I received an automated email titled, 'Your premium plan for (my site), will renew soon.' At 07:55 that same day, (13 minutes later), I received another email from WIX stating, "Your premium plan will be canceled". With no further emails received on my end, I noticed a $149.00 charge on my account on 12/22/17, from WIX.COM********. I tried to contact their company this morning on a Saturday, but they are only open M-F. I have since contacted my bank and filed a dispute against that transaction. I find it very dirty / fraudulent for a company to inform you that your account will be canceled, (months after I canceled it over the phone), and then make an unauthorized charge to my account. They did not even have the courtesy to send me an email stating the charge was made against my account for the renewal. To me, I find this to be a dirty tactic as well. These are the facts. You decide whether they are worthy for your business or not.