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SHAWN B.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Sports

Member since August 2017

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1 Review by SHAWN

8/4/17
I ordered a Wellington 2.0 bike as advertised which was delivered in the communicated amount of time. Upon assembly, I noticed that the derailleur hangar was bent. I took pictures, e-mailed the service department at Bikes Direct, and within a short period of time, Larry sent me a new hangar to fix the problem. From this first experience in buying from Bikes Direct, this type of service and responsiveness makes Bikes Direct a great company. I will definitely purchase from BD again in the future when I need another bike and will definitely recommend this company to others. Thanks Larry and the BD team!

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