My gold ring arrived without the engraving I'd paid for. Getting a refund out of these people is nearly impossible. Don't believe the warranty crap... they are terrible at customer service by our standards.
The ring is very nice. But at the end of the day I did not receive the product I paid a lot for. I won't make that mistake again.
No engraving in pic.
Hi Shawna, thanks for your review. We have been trying to solve the problem. To check about the engraving, we need a clear photo from you. We appreciate your effort in sending the pictures, but unfortunately, it is not clear enough to see. Even under this condition, we have offered to refund the engraving fee yesterday before you place this review here. Please kindly work with our customer service. We will surely offer a satisfied solution for you.