I ordered a simple necklace for my Fiancee as a gift for our wedding day.
The necklace which arrived was nothing like described. The three sapphires were of such dissimilar colours of blue that they were like navy and sky blue.
The prongs used for mounting the stone were very very erratically arranged, and were nothing like the illustration on their site where the picture showed a nice tidy finish.
Even the soldering where the chain attached to the pearl was of terrible quality, with a large sharp lump.
They refused to accept that it was not as described, so I waited for 4 weeks for a refund, and they refuse to cover postage costs despite the fact that it was not as described.
In Short, They violate the Sales of Goods act and are not to be trusted. If you want a piece of rubbish which is not as described followed by terrible customer service, QP Jewellers is the place to go.