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Shaun J.

Contributor Level

Total Points
81

1 Review by Shaun

  • FOCO

1/25/21

People are better off going with another company rather than purchasing from this company. My girlfriend paid over $35 for a pair of slippers that didn't fit well. So I asked for an exchange and at that point I was told to contact Amazon. Like did I purchase from Amazon or your stupid company. At point I told them forget the exchange I want a refund. Took them nearly 2 weeks to even process the refund even though the site says 7-10 days. Not business days but days. On top of that they didn't refund the total amount we paid in so they kept $8 dollars of what we paid for the stupid item and I still had to pay $13 for the item to be shipped just to get short changed for the refund. This company is total scam

Tip for consumers:
Tip is don’t use the site

Products used:
Slippers

Service
Value
Shipping
Returns
Quality

Shaun Has Earned 1 Vote

Shaun J.'s review of FOCO earned a Very Helpful vote

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