People are better off going with another company rather than purchasing from this company. My girlfriend paid over $35 for a pair of slippers that didn't fit well. So I asked for an exchange and at that point I was told to contact Amazon. Like did I purchase from Amazon or your stupid company. At point I told them forget the exchange I want a refund. Took them nearly 2 weeks to even process the refund even though the site says 7-10 days. Not business days but days. On top of that they didn't refund the total amount we paid in so they kept $8 dollars of what we paid for the stupid item and I still had to pay $13 for the item to be shipped just to get short changed for the refund. This company is total scam