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shaunh115

Shaun H.

Contributor Level

Total Points
80

1 Review by Shaun

196 Views
6/2/21
Verified purchase

It is incredibly upsetting that review sites allow companies like this to post so many fake positive reviews to hide the negative ones. I realise that I should have noticed that only the bad reviews are verified but I stupidly missed that fact.
Having signed up for a course with ICCHP in the hope that it would be an invaluable experience based on the excellent reviews I have read, I soon realised that the course was far from what I had hoped in regards to quality and depth. After not long at all I decided that the best course of action would be to just claim my money back and go somewhere better, after all, that's what a money back guarantee is for!
With this in mind, I was upset to hear from ICCHP that they would not be offering me a refund as my course had already started. I say upset, I was pretty annoyed at this point. So I went to PayPal to claim back using the protection provided by them, only to be told that ICCHP had informed them that I wasn't due a refund due to the reason already mentioned. In the end I had to resort to contacting BarclayCard and getting my money back that way only to get an email from PayPal first saying that I owed them the money that had been returned, followed by numerous emails from ICCHP saying the same thing after I had sent PayPal the information from BarclayCard. So far they have threatened to take me to court on three occasions.

Tip for consumers:
Avoid, there are much more reliable providers who won't steal your money.

Service
Value
Quality
todc17
Tod C. – ICCHP Rep

This review is fake. This person has never been a student of ours, nor engaged with our college in any way. Just ask them to post any documented proof/evidence of their engagement with us. Anyone who knows our college, is aware that all of our students start their training with a free introductory course, without any obligation, so students can experience and try our training before they pay anything. There is no reason why anyone would have to pay for our courses to see if it is right for them. Students can pay as they learn and their payments are secure and any refunds are processed with a full money back guarantee. No one has ever been refused a refund. As we are an education course provider, our professional bodies require us to follow standard complaints proceedures and all complaints are documented and processed in accordance with these policies. Our terms and conditions regarding refunds are clear and our students sign a learning agreement with the terms & conditions and refund policy clearly stated. Our refund policy states 'that if a student can find a course that is more comprehensive for less, then we will refund the course fees'. If this person cannot produce a learning agreement with their student number on it, then they are fake. It's a shame that a well respected review site like Sitejabber is allowing these fake reviews, it appears the integrity checks are being breached.

The ICCHP have won multiple awards for being the best hypnotherapy course provider in 2020 / 2021 and have also been selected and are instrumental in the design and delivery of courses to hundreds of UK medical school students. These achievements are a result of our oustanding service and quality of training. We are obviously doing something right that is upsetting these fake reviewers, possibly competitors.

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