Shaun C.’s Reviews of WeddingWire & more

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Wedding Planning

1/7/17

I paid for a subscription from Wedding Wire for a couple of years and received a few good leads here and there. My business started to slow and I was having financial problems, that's when Wedding Wire showed their true face. When I missed my first payment in over 2 years, within a week I received a hateful and threatening message that said if I did not pay immediately I would be terminated and would not be allowed to log into my account (which one can even with a free account) and would have to pay fees to start my subscription once again. And to top it all off, I had a terrible client who decided to put my personal information in a review. Wedding Wire would not delete it. If I had been a paying customer I'm sure that would not have been the case. They are greedy and certainly not for the business owner or vendor. Which is odd considering paid subscriptions is how they even exist. What a worthless and pathetic company.

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Lauren S. – WeddingWire Rep Over a year old

Hi Shaun,

We're so sorry to hear that you feel this way, as we pride ourselves on providing the best experience possible for all of our wedding professionals. If you believe the content posted in the review violates our Terms of Use, you can absolutely dispute the review which initiates a full internal investigation by our Review Dispute Team. Additionally, we would be more than happy to get you in contact with your personal representative to sort out any issues regarding payment. Please email us directly at suport@weddingwire.com with your account information so that we can take a further look into this. We look forward to hearing from you soon!

-Lauren