I ordered at the end of April, waited a week before it was processed and the 18 working days for delivery but the item never came. I contacted customer service asking for a refund and was told I have to wait until the end of July before they'll launch and investigation to see if I can get a refund. Absolutely ridiculous.
Dear Shauna-Marie C.,
We are sorry to hear that you didn't receive your order yet. Could you please kindly advise us with your order number? Please rest assured there's nothing to be worried about, If there is anything wrong from our side, we are willing to take full responsibility for that.
Thank you for your cooperation.
Dear Shauna-Marie C.,
We are sorry to hear that you didn't receive your order yet. Could you please kindly advise us with your order number? Please rest assured there's nothing to be worried about, If there is anything wrong from our side, we are willing to take full responsibility for that.
Thank you for your cooperation.